Monday, August 3, 2009

Home Health Care Problems

The biggest help for us, and the only reason taking care of Dee Dee is at all possible, is the home health care helpers. Michele, is that what we call them? They bathe Dee Dee, hang out with her, do some physical therapy exercises, some light cleaning, etc. We went with a company called Home Instead.

Our hope was that we could bring someone in who could become a real friend to Dee Dee. Someone long-term. Someone that Dee Dee would look forward to seeing three times a week.

Our hopes were answered with Fozia. Sweet, mild-mannered, and just a hint of an African accent. Dee Dee fell in love with her. "When is Fozia coming back? I like her!"

Then after about two weeks, she didn't show up at her house at the appointed time. We called the agency and they tried to contact her to no avail. I still don't think we know what happened there, but I understand she's no longer employed by Home Instead.

We were worried about telling Dee Dee about Fozia not coming back. But when we broke the news to her, she just said something to the effect of "She didn't show up? Well, that's no way to run a business!"

The next caregiver, Annikki (from Sweden - man, I love those accents!) lasted a couple weeks as well. But she didn't show up last night. So that means our caregivers have lasted about two weeks each. Needless to say, we're frustrated. Do we stay with Home Instead, look for another agency, or what? Or is this such a high-turnover industry that we can't expect to have one person for years at a time?

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